Question 1

When/Where/How much?

Accepted Answer

When: 11:00 – 12:30 every day except Tuesday and Friday
Start: Grove Place Car Park by the public toilets (TR11 4AL) (///salads.bucket.wiping)End: Prince of Wales Pier (TR11 3DF) (///chain.taps.lift)Cost:  £18 adults/£10 children

Question 2

Will the tour be accessible to me?

Accepted Answer

Physical mobility: the route is 0.9 miles (1.5km) and includes a short climb up a steep hill. There is seating for the first thirty minutes, and then the final ten minutes. 
Wheelchair access: the route includes a staircase and so is not suitable for wheelchairs or mobility scooters. 
Audio: voice amplification is used throughout. 
Neurodivergence: please let us know if there is anything to make the tour more accessible. There are street and construction noises, but most of the route follows quieter back streets.

Question 3

Are there public toilets?

Accepted Answer

There are public toilets at the start and end of the tour route. There are no public toilets in the middle of the route.

Question 4

I am arriving on a cruise ship. Is it easy to attend the tour?

Accepted Answer

Yes, definitely. Once you disembark from the shuttle bus just walk straight ahead, past the granite pyramid. You will see public toilets right ahead of you — the tour starts just there.

It may be possible for you to walk from the docks to the meeting point without taking a shuttle bus. In this case, leave the docks and go straight ahead, following the road round. You will see the pyramid previously described.

It will take ten to fifteen minutes to walk from the end point of the tour back to the shuttle bus stop.

Question 5

Do I need to book in advance or can I just turn up?

Accepted Answer

Cash and card are both accepted in person, but it is recommended that you book tickets ahead of time.

Question 6

Can I cancel my tickets?

Accepted Answer

Of course, though we require at least 48 hours' notice to be able to provide a refund. The option to do so can be found in your booking confirmation email.

Question 7

What if it rains?

Accepted Answer

Tours aren't stopped by wet weather unless its notably stormy or dangerous. Cancellations are communicated to ticket holders and broadcast on social media.

Question 8

Are dogs welcome?

Accepted Answer

Yes, pooches are always welcome.

Question 9

Can I book a private tour?

Accepted Answer

Definitely. Have a look at the Private Bookings page for more details.

Question 10

Do the two tours cover different ground?

Accepted Answer

Short answer: yes they do, with the exception of one story that's so juicy it demands to be told at any given opportunity.

Question 11

Where can I park?

Accepted Answer

You have a few options:

Grove Place Car Park — this is where the tour starts. It is short stay (three hours or less).
The Dell Car Park — about 500 yards walk. It is long stay. 
Street parking — most of Falmouth has permit-free parking, so if you're willing to park a distance from the town centre you will find some free parking. Though you'll likely not be thanked by those that live on those streets!

Discover Cornwall through its stories.

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